Langham Calligraphy Course Terms of Purchase

Hi, Claire here, I am so excited that you are planning to purchase one of my courses. Before you buy the course there a few things you need to know about what you are purchasing, what you can expect to receive, and when, and details about the support you will get from me.

Please read the terms below and if you have any questions once you’ve finished please do not hesitate to get in touch and I would be happy to chat further.

Claire x

The terms and conditions set out below apply to your purchase of our three signature courses:

1. Beginners Course;
2. Improvers Course; and
3. Learn Calligraphy in a Month

Please read the terms carefully as they affect your rights and liabilities under law and set out the terms under which Langham Calligraphy (“Our”, “Us” or “We”) provides services to you, as a purchaser of one of our courses. These terms are subject to any rights you have under consumer law to which we are bound to and which cannot be waived.

1. BEGINNERS COURSE

Course Outline

The Beginners Course is a live led, two-hour workshop which has been designed to support complete beginners to learn the basics of calligraphy.  

Course Specifics

Each Beginners Course is available for a specific date. On successful purchase of the course you will be enrolled onto the course and you will receive a confirmation of your booking within 48 hours. Your date for that course is then fixed and cannot be changed without prior agreement. Due to the small group coaching provided it is not often possible to change the date when there is 10 days before the course start date, so please check your diary carefully before booking.

You will be sent a calligraphy starter pack in the post. We know you will be excited for it to arrive so that you can get started, but please bear with us and allow for packing and distribution. Each kit is lovingly packed by hand and should arrive with you 2 working days before the course start date. If you haven’t received the kit by that point then please send Claire an email to claire@langhamcalligraphy.co.uk Your starter kit will include:

1. A straight natural wood pen holder
2. A shorthand nib
3. A pot of homemade iron gall ink
4. A calligraphy guide sheet
5. Modern calligraphy worksheets
6. Plain layout paper

In the run up to the course you will receive all communications and information via email so please ensure you provide an up-to-date email address. On the day before the course you will receive a link to the course via email. All courses are held via the online meeting platform Zoom.

During the two-hour course you will be guided through the basics of modern calligraphy including how to set up and hold your pen, some simple basic techniques and tips on how to write and construct words and short phrases.

It is not intended that you will finish the course and feel completely proficient in calligraphy. This is a course for beginners so only basic techniques are taught. Each individual is unique and their starting position and commitment to the course is unique to them and as a result individual results will vary. We recommend that once you finish the course you spend time in the immediate days following the course to practice your new skills and then to keep practising regularly. The course is an introduction only and failure to continue to practice the skills taught will limit your ability any results and improvement. Whilst the numbers of participants are kept relatively small, this is not a 1:1 course.

Please be aware that the course is delivered entirely in English and no translations are provided for videos or text.

2. IMPROVERS COURSE

Course Outline

The Improvers Course is a live led two-hour workshop which has been designed to support those who already know the basics of calligraphy to develop their technique further.

Course Specifics

Each Improvers Course is available for a specific date. On successful purchase of the course you will be enrolled onto the course and you will receive a confirmation of your booking within 48 hours. Your date for that course is then fixed and cannot be changed without prior agreement. Due to the small group coaching provided it is not often possible to change the date when there is 10 days before the course start date so please check your diary carefully before booking.

Please be aware that this course does not include a starter kit. Should you need any products or supplies please visit our shop and purchase those separately: https://langhamcalligraphy.co.uk/shop/

In the run up to the course you will receive all communications and information via email so please ensure you provide an up-to-date email address. On the day before the course you will receive a link to the course via email. All courses are held via the online meeting platform Zoom.

During the two-hour course you will be guided through more advanced techniques for calligraphy including ‘bounce’ and ‘flourishing’. You will be taught text composition and placing and more ornate styles. It is not intended that you will finish the course and feel completely proficient in calligraphy.  The aim of the course is that you will finish having received tips and techniques to support your calligraphy skills and you will feel more confident using advanced techniques.

Each individual is unique and their starting position and commitment to the course is unique to them and as a result individual results will vary. We recommend that once you finish the course you spend time in the immediate days following the course to practice your new skills and then to keep practising regularly. The course is an introduction only and failure to continue to practice the skills taught will limit your ability any results and improvement. Whilst the numbers of participants are kept relatively small, this is not a 1:1 course.

Please be aware that the course is delivered entirely in English and no translations are provided for videos or text.

3. Learn Calligraphy in a Month

Course Outline

Learn Calligraphy in a month is a self-learn course which is designed to be completed within a month of purchase. It includes four pre-recorded videos of approximately 15-30 minutes in length with teaching support guiding the user from complete beginner to improver.

Course Specifics

On successful purchase of the course you will receive an email with an electronic link to access the four pre-recorded videos.

You will also be sent a calligraphy starter pack in the post. We know you will be excited for it to arrive so that you can get started, but please bear with us. Each kit is lovingly packed by hand and should arrive with you within 5 working days following your purchase of the course. If you haven’t received the kit by that point then please send Claire an email to claire@langhamcalligraphy.co.uk Your starter kit will include:

1. A straight natural wood pen holder
2. A shorthand nib
3. A pot of homemade iron gall ink
4. A calligraphy guide sheet
5. Modern calligraphy worksheets
6. Plain layout paper

The benefit of using the self-learn course is that you can learn at your own pace. You can start and stop each video to allow you to watch and re-watch the techniques and practice in between at your own pace. The four videos will take you from a complete beginner and also demonstrate more advanced techniques. Learn Calligraphy in a Month includes the training tips and methods shared in both the Beginners Course and the Improvers Course.

Payment Terms for Courses

The cost of each course is as advertised on the website at any given time. We reserve the right to increase or decrease prices without notice.  The best place to keep up-to-date with news of our latest offers and any applicable discount codes is via our mailing list. You can sign up here.

Course prices are a one-off payment. Please see below for details about refunds.

Results and What to Expect from Our Courses

All of our courses have been tried and tested by individuals who are over the age of 18 and from various different backgrounds and although no results can be guaranteed all those who have taken the course so far have finished feeling much more confident and have learnt new techniques.

It is not intended that you will finish any of the courses and feel completely proficient in using your new skills right away. Each individual is unique and their starting position and commitment to the course is unique to them and as a result individual results will vary.

Support

It is our aim that you should be able to follow along with the live-led courses as they are delivered. There will be pauses throughout the class to allow you to practice the techniques and to get feedback. The course is a live-led course and replays and recordings are not available.

Your progress and development is so important to us so, to ensure you get the most out of the course, for the first 7 days following each course we will be available by email for course participants to ask questions and get feedback. Please email claire@langhamcalligraphy.co.uk Claire’s working hours are Monday to Friday from 9am until 5pm and Claire aims to respond to you within two hours if you email during those hours.

Similarly, if you have purchased ‘Learn Calligraphy in a Month’ please do feel free to send an email within the first month of purchase if you need any additional support.

On successful completion of the live-led courses and the self-taught courses you will be invited to join a private ‘Langham Calligraphy’ Facebook group. Here you will get the opportunity to discuss with others the skills you are learning and the tips you have found useful to use in your own work. In order to create a supportive and friendly environment the Facebook group will have group rules which you will be asked to agree to which will include no selling or promotional posts.

The Facebook group is provided subject to availability and no guarantees are made that the group will be available for use. From time to time posts may be shared in the Facebook group by Langham Calligraphy but the aim of the group is for others to discuss and share ideas.

The Facebook group is moderated periodically by Langham Calligraphy and any posts which are deemed to be offensive or in breach of the rules will be removed. Langham Calligraphy are not responsible for the views of others or the accuracy of any information shared within the group.

Once you have finished going through the course material you may wish to work with us further. See the details of our other courses on our website. If you are looking for more bespoke one to one support then we would be happy to help. Please email Claire via claire@langhamcalligraphy.co.uk Please be aware that additional charges will apply to any one to one training provided.

If you’re not looking to work together just yet but you’d love to hear more then come and say hi on Instagram @LanghamCalligraphy

In Person Courses

Please be advised that from time to time we offer in person calligraphy courses and workshops. If you enrol on a course which is an in-person workshop the course will follow the same format as the online courses. Any starter kits and products will not be sent out in advance but will be provided on the day.

If you make a purchase as a consumer at an in-person event then you are only entitled to a refund if the products you purchase are not of satisfactory quality, not fit for purpose or do not last for a reasonable length of time.

Privacy and Confidentiality

Your privacy and protection of your personal data is important to Us. We will keep your personal data confidential and will never share it with unconnected third parties. For more information about how we handle your personal data you can read our privacy policy at https://langhamcalligraphy.co.uk/privacy-policy

Refunds and Cancellation

All refunds are provided in accordance with your statutory rights.

• If you are purchasing from us as a consumer (rather than a business) then you have the following rights to a refund when you purchase online:

Live-Led Course and Product Refund Policies

In accordance with Distance Selling Regulations, if you are purchasing any products or live-led courses from our site as a consumer, you have the right to cancel purchases which are not digital downloads and obtain a full refund within 14 working days from the date of purchase.

Refund requests should be made in writing to claire@langhamcalligraphy.co.uk and a full refund will be provided within 14 working days from the date of the request or the date of any returned goods, whichever is longest. Should you consider that you have grounds to obtain a refund outside of the 14 day cancellation period you should email claire@langhamcalligraphy.co.uk to set out your refund request.

If you have already been sent your starter kit or any products and then seek a refund you must return the kit and/or any products unopened and unused to 24 Abinger Avenue, Cheam, Surrey, SM2 7LJ. You are responsible for the cost of any returns and for the safe return delivery. No refunds will be provided if products are not returned or are have been used.

We reserve all rights to discontinue the sale of any products or courses for any reason without prior notice. In such circumstances a refund will be provided.

Learn Calligraphy in a Month

As you are purchasing digital content which includes data which is produced and supplied in digital form you are not entitled to a refund apart from in limited circumstances.  In purchasing the digital course, you are waiving your rights to a refund unless the statutory circumstances for refunds are met.

Should you consider that the digital download is faulty for any reason then please let us know immediately and a further copy will be provided. Should you have any concerns or questions please contact Claire on claire@langhamcalligraphy.co.uk

• If you are purchasing from us in your capacity as a business then you have the following rights to a refund:

When you make a purchase from our site in a business capacity, you do not have the right to a refund if you change your mind in the first 14 days following purchase. Your rights to a refund are limited to situations where the product you have bought is faulty or misdescribed. In such circumstances you may have the right to cancel the order or to get the product repaired, replaced or the service re-performed or to get some of your money back.

It is always our aim that you will be fully satisfied with your purchase. Should you have any questions about your purchase we will be happy to assist.

Intellectual Property

You will be provided with course materials and may also receive videos. At all times, even following purchase, the intellectual property rights and copyright connected with those materials belong to Langham Calligraphy. You have the right to use the materials as learning tools but you are not permitted to duplicate, imitate or provide copies to third parties whether for free or as part of a sale.

Feedback and Complaints

If you have any feedback about the course please do share it with us. It is always great to receive words of praise and also helpful to get constructive comments. We really hope that you love this course as much as we do but if you would like to make a complaint this should be made to made in writing to claire@langhamcalligraphy.co.uk

General

We intend to rely on the written terms set out in these terms and conditions in respect of the courses delivered to you. These written terms shall constitute the entire agreement between us.

If any provision or part-provision of these terms and conditions is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any such modification or deletion shall not affect the validity and enforceability of the rest of these terms and conditions.

These Terms are governed by the laws of England & Wales. The Courts of England & Wales have exclusive jurisdiction over any matter and proceedings arising out of your purchase of the course.

Frequently Asked Questions

1. Do I get a calligraphy starter kit with all courses? You will only receive a physical starter kit for the Beginner Course and the Learn Calligraphy in a Month course. You do not get a starter kit for the Improvers Course.
2. What should I do if I haven’t received my starter kit? All starter kits are sent out via Royal Mail and you should receive the kit within 2 days before the start of the course. If you haven’t received your kit 2 days before the course is due to start please contact Claire by email on claire@langhamcalligraphy.co.uk
3. What if I can no longer attend on the date of the course? Unfortunately, due to the nature of the small group courses your place is reserved and cannot be reallocated or changed to another date.
4. I tried calligraphy a few years ago and can remember the basics, which course is right for me? If you are confident with setting up your pen and nib and can write a few words then you may be better suited to the Improver’s Course. Alternatively, the Learn Calligraphy in a Month will give you a refresher of the basics which you can go through at your own pace and guide you through more advanced techniques.
5. I am struggling to choose between the live-led courses and the self-learn course, which should I choose? The live led courses are suitable for people who are learning new skills whether as a beginner or an improver. The live-led courses will progress at a steady pace and allow for questions and feedback. Alternatively, Learn Calligraphy in a Month includes pre-recorded videos so you can watch, pause, rewind and re-watch the techniques over and over at a pace to suit you.